Overview

Directions are provided in this article to ensure you are correctly logged in to your UNC Zoom account within the Zoom application on the device you are using to connect to Zoom meetings/classes. Being correctly signed in within these applications is a pre-requisite to using some of the advanced features within a Zoom meeting, including being correctly moved to pre-assigned breakout rooms during a meeting or class session.

When signing in to Zoom via a web browser, make sure you sign in at https://unc.zoom.us/.

Installing the App

If you have previously participated in a Zoom meeting, it is a good chance that your device already has the Zoom Client for Meetings app installed. If you need to install the app, visit the Zoom Download Center.

Zoom Download Center

Contacts

Technical Help
EdIT

Signing in to the App

You should check to make sure you are properly signed in to the Zoom application BEFORE you click on a provided Zoom link to enter a class session or meeting.
  1. Open the Zoom Meetings App on your computer. A Sign in screen should appear.
    zoom app icon
  2. Click the Sign in with SSO button.  The Sign in with SSO screen will appear.
    Zoom App Sign in with SSO
  3. Enter unc in the Your company domain field and click Continue. A web browser window will open and you will be presented with an ONYEN log in screen. (If you already have a browser open and have already logged in to another website using your ONYEN, the login window will not appear).
  4. Enter your ONYEN and Password and click Sign In. A browser pop-up window may appear asking your to Open zoom.us.
    UNC ONYEN Login
  5. Click the Open zoom.us button. This will take you back to the Zoom Meetings application on your computer. If the browser window pop up did not appear, the Zoom Meetings application should open automatically.
    Open in Zoom.us option
  6. Confirm you are in signed in by clicking on your picture or initials at the top right.
    Zoom Meeting App Account
    You should see your name and it should have “LICENSED” next to it. You should also see your email address listed below your name in the format of ONYEN@email.unc.edu.
    Zoom App account confirmation
  1. Open the Zoom Meetings App on your computer. A Start a Meet screen should appear.
    zoom app icon
  2. Tap Sign In at the bottom of the screen. The Sign in screen will appear.
    Phone Zoom App Sign In
  3. Tap the SSO button at the bottom of the Sign In screen. A Sign In with SSO pop up will appear.
    Phone Zoom Meeting SSO
  4. Enter unc for in the company domain field and tap Go. A web browser window will open and you will be presented with an ONYNE log in screen. (If you already have a browser open and have already logged in to another website using your ONYEN, the login window will not appear).
    Zoom Phone App SSO Entry with UNC
  5. Enter your ONYEN and Password and tap Sign In. A pop up will appear.
    Phone ONYEN Login Page
  6. Tap Open. The Zoom Meeting App should open and you should be signed in.
    Phone Open in Zoom App
  7. Confirm you are in signed in by tapping the settings icon at the bottom of the screen.
    Phone Open Zoom App Settings
    You should see your name and it should have “LICENSED” next to it. You should also see your email address listed below your name in the format of ONYEN@email.unc.edu.
    Phone Zoom App Settings