How to submit a service request for a quote

This article outlines the steps for submitting a ServiceNow Service Request to EdIT for a quote for a new technology hardware or software purchase.



  1. Go the SOE-EdIT Services Information Page and click the link SOE-EdIT Services under Request This Service. The service request form will load. (Note: You may be asked to log in with your ONYEN and password.)

  2. In the Service Request From, under Service, select Technology Purchasing and under Purchasing action type select Request Quote.
     Service Request with Service and Purchase action type circled.
  3. In the Technology Requested field enter the listing of hardware/software items you would like to be included in the quote. Use the Additional Notes and the Add Attachements button to add additional information or supporting documents.
    Screenshot with Technology Requested, Additional Information, and Add Attachments highlighted
  4. Click the Request button when you have completed the form to submit the request.
    request button

Next Steps

  • After the request is reviewed, EdIT staff will provide you with a quote for the items listed in the request.
  • If you decide to move forward with making the purchase, submit a purchasing request via RASR and attach the provided quote to that request.
  • Following purchase approval, Business Office staff will contact EdIT staff to make the purchase. You will be updated on the progress of the order and delivery of the items purchased.