For immediate assistance
If you need immediate assistance with an unplanned interruption or issue, the quickest ways to get help are:
- Call EdIT at: 919-966-6220
- Call the Service Desk at: 919-962-HELP
- Visit help.unc.edu and start a support chat
- Visit help.unc.edu and click “Report an Issue” to submit a request
By using any of the above methods, EdIT and the Service Desk will work together to resolve your issue as quickly as possible.
Submitting requests directly to EdIT
If your request is not time sensitive, please use the following links for support, consultation, and/or service from EdIT:
For how-to guides and/or help with common issues encountered by School of Education faculty and staff, please visit the Resources section of the Ed Portal and utilize the search function to locate help articles.