EdIT Peabody G060
Contact: Request Help | (919) 966-6220 | EdITHelp@unc.edu
Peabody Support: 8:00 – 4:30, Monday – Friday
CCEE Support: By appointment only
Education IT (EdIT)
In partnership with the faculty and staff, Education IT (EdIT) provides thoughtful, innovative, and sustainable technology solutions to advance the mission of the School of Education. We offer both information technology support and consultation, as well as instructional technology services to support and improve the research, instruction, and administrative functions of the school.
For immediate assistance
If you need immediate assistance with an unplanned interruption or issue, the quickest ways to get help are:
- Submit a ticket directly to Information Technology (EdIT)
- Teams message EdIT
- Call the Service Desk at: 919-962-HELP
- Visit help.unc.edu and start a support chat
By using any of the above methods, EdIT and the Service Desk will work together to resolve your issue as quickly as possible.
Submitting requests directly to EdIT
If your request is not time sensitive, please use the following links for support, consultation, and/or service from EdIT:
- Website requests: SOE Communications and Marketing
- All other requests: SOE EdIT Services
Self-help articles
For how-to guides and/or help with common issues encountered by School of Education faculty and staff, please visit the Resources section of the Ed Portal and utilize the search function to locate help articles.
