Note: This is an active EdIT project, and the SOE Official Communications groups are not yet leveraged for the purposes outlined on this page.

Service Summary

The School of Education role-based groups provide a platform for official communications to SOE stakeholders and managing permissions for Office 365 and other campus resources. Each group includes explicit membership criteria and formalized on and off boarding points.

Group Listings

Group listings with name, email address, membership criteria, and record keeper can be found here:

SOE Official Communications Groups

Available to:

Faculty, Staff, and Students

Cost/Fee:

No cost

Support/Help

Group Membership: Record Keepers

Technical Support: Available from EdIT Monday through Friday 8am to 5pm.

  • Help Request: help.unc.edu
  • Phone: 919-966-6220
  • Office: Peabody Hall G060

Record Keepers

Record keepers are groups/people identified as the authority for accurate group membership and are responsible for periodic review of the applicable groups. Record keeper designations are included in the group listings.

Extramural membership to groups for those who do not meet the criterion must be approved by the Dean.

Record Keeper Responsibilities:

  1. Participate in prompt on/off boarding communication to EdIT for users with role-based status changes.
  2. Participate in periodic review of groups. Frequency defined per group.

Availability

In Scope

  • School level groups with explicit role-based criteria (e.g. employee type, student type)

Out of Scope

  • Ad-hoc & working groups, which by nature do not fall into explicit role-based definitions
  • EdIT management of resources (e.g. MS Teams) that operate below the school level

Maintenance Schedule

Group Review: Groups are reviewed and/or updated on either a yearly or semesterly basis. The review period is defined per group.

  • Annual Review:
    • HR Groups: August
    • Other Groups: June
  • Semesterly (spring, summer, fall) review:
    • HR Groups: January, May, & August
    • Other Groups: January, June, & August

Access Update: Groups are updated as needed without a necessary maintenance window. However, some resources require a brief outage to update the membership as detailed in the appropriate service offering.

Service Offerings

Service Summary

Official communication to SOE stakeholders is delivered via email to SOE role-based groups.

Accessing this Service

Email addresses and sending rights are detailed here: SOE Official Communications Groups

Help Article: Emailing SOE Official Communications Groups

User Responsibilities
  • Leverage groups for communication in an appropriate and professional manner.

Service Summary

School of Education permissions/access for Office 365 and other campus resources are managed via SOE role-based groups.

Accessing this Service

Help Article: Leveraging SOE Role-Based Groups for Access

User Responsibilities
  • Submitting a help request via help.unc.edu before granting access to a specific resource using SOE official role-based groups.

Availability

When possible access to resources is updated without a necessary maintenance window. However, some resources require a brief outage to update the membership:

Maintenance Schedule
  • EdHub membership maintenance windows:
    • 1st Wednesday In January, 8:00am – 9:00am
    • 1st Wednesday in June, 8:00am – 9:00am
    • 1st Wednesday in August, 8:00am – 9:00am